About B Smart

Bsmart Communications is an independent telecommunications broker that gives obligation-free advice at no cost to reduce the overheads of your phone and Internet. The company commenced operations on the Gold Coast in October 2002.

We only deal with reputable Australian telecommunications carriers and we recommend the supplier who can deliver the best possible rates to save you money. Our philosophy is to always work in the best interests of our customers first so we remain impartial to our suppliers.

Our mission

With honesty and integrity our team will be uncompromising in providing the greatest savings to our customers via the support of our suppliers.

Our values

We are vibrant, honest, innovative, customer-focused, proactive, inspirational, positive, accountable and cooperative.

Our customer charter

We guarantee we will...

• Use our partnerships with reputable Australian telecommunications carriers to find you the best rates for your phone, mobile and Internet services.
• Scrutinise the best deals around and give advice without bias towards any of our partners.
• Be proactive in helping you save money by acting in your best interests.
• Act with honesty and integrity at all times.
• Treat our customers and partners with respect.
• Be committed to understanding your needs to find the best phone or Internet solution for you.
• Help you resolve any outstanding issues with the phone companies we recommend.
• Value the privacy of your personal information and take all reasonable precautions to prevent unauthorised access to that information. We will not give your personal information to any other organisation for their marketing purposes.